Notes on doing business well
Shoptalk is where we look more closely.
At changing consumer habits. Interesting businesses. Useful technology. Good design.
High streets. Hospitality. Communication. Service. Things larger organisations
get right and things independents do better.
Occasionally we simply find something worth talking about.
Borrow the Thinking, Not the Budget: Who are you really selling to?
What consumer insight can do for a small business – even when there isn't a research department, strategy team or sizeable budget to pay for one.