Notes on doing business well

Shoptalk is where we look more closely.

At changing consumer habits. Interesting businesses. Useful technology. Good design.
High streets. Hospitality. Communication. Service. Things larger organisations
get right and things independents do better.

Occasionally we simply find something worth talking about.

Laura Brown Laura Brown

Marketing the market town

What happens when the thing you're trying to sell isn't a shop, hotel or restaurant, but an entire place – and nobody is entirely in charge of it?

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